Grading Retailers' Return Policies
Before You Stand in that Return Line ...
About $219.1 billion worth of merchandise is expected to be returned this year. Of that, $47.1 billion worth will come back to stores during the holiday season. With seasonal sales expected to be the worst in decades, 11% of retailers say they are going to loosen their return policies, more than triple the number from a year earlier.Not all return policies are created equal. Click through our gallery as WalletPop.com runs down some of the policies of popular retailers -- and gives them a letter grade.
First Up: Macy's
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