Mad as hell: Credit card users tell the Fed they're not gonna take it anymore
Filed under: Banks, Cards, Ripoffs and Scams
The Federal Reserve gave consumer a few months to mull over this proposition: Should credit card companies be allowed to raise the rate on debt you already owe? Is it fair for them to constantly reshuffle your debt so you are always paying the highest possible interest rate and the most fees? Should banks keep secret the way to opt out of their overdraft protection plans, where they can charge a huge fee for a tiny overdraft? And can they send you an offer of one rate, then switch you to another?Guess what? Consumers overwhelmingly hate all these current practices. They think credit card companies should be reigned in. Nearly 20,000 people wrote in on the three parts of the proposal: credit cards, overdrafts and truth in lending rules. Many call for stricter rules and use florid language like "usury."
Also guess what? Banks think the rules are a stupid idea. Bank of America is not just worried about itself, of course. BofA is concerned about the "broad impact on the economy both at the retail level and in highly complex securitization markets, slowing growth and limiting access to financing. To quote Bill Murray: "Dog and cats, living together!"
BusinessWeek's Jessica Silver-Greenberg says that it's the most significant credit card rule change in 20 years. Till now, she writes, regulators were content to simply force banks to clearly disclose their terms (which resulted in those pages of small-type that practically nobody reads). So now regulators and getting around to actually regulating. The comment period ended August 4, (though the comment form is still up).
My first indication of trouble was a flurry of overdraft fee notices from Chase. I knew the balance was low, but nowhere near zero, so I checked my recent transactions. I found that they had cashed a check that I had postdated three days early. To avoid any troubles, I send in my rent check early, but postdate the check with the date my rent is actually due.
Over the years, I've made more than my fair share of mistakes in banking. I once put a large check in a backup account instead of the main one and the next day, I had a bank fee bloodbath. At various times, I've been derelict at balancing my checkbook, and there have been times I've lost track of what check was still out there, only to fully understand when it came through, and I didn't have enough money in the bank to cover it. I've also -- well, look, I'm not here to talk about my dumb mistakes. I wanted to bring up my bank's dumb mistake, and ask the question:
A few days ago, I was valiantly trying to convince a teller at my bank to put a check into my account as instant cash instead of having to wait until the next morning. I knew a rogue check I had written to my daughter's preschool was somewhere -- out there -- and if it went through that night, the consequences would be ugly. The bank would process the check, pummel me with $35 charges for not having funds to cover it -- and then they would deposit the money. Money, of course, that they had been holding onto for hours.
I've been a longtime Bank of America customer, ever since I left my job at crosstown rival First Union (now Wachovia Bank) and moved to a city without a branch. Now both my husband and I have accounts, and we often transfer funds between them because we're not yet masters of total financial communication. I have a love/hate relationship with the bank: I love the online 