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Posts with tag Verizon Wireless

Congress demands to know why text message prices have skyrocketed

Filed under: Budgets, Extracurriculars, Technology, Recession


Count on it each election season: Our elected representatives finally get off their duffs and start working on things that will actually affect our pocketbooks.

Early this week, Sen. Herb Kohl, who chairs the Antitrust Subcommittee in the Senate Judiciary Committee, sent a letter to the big four cell phone providers to demand they account for their outlandish recent price increases on text messages. Since 2005, the price of a text message has doubled to an industry standard of 20¢, and perhaps not so coincidentally, it has done so with all four phone providers: T-Mobile, AT&T, Verizon, and Sprint.

Kohl, a Democrat from Wisconsin, demanded that the cell phone companies show him paperwork about their price structures, including evidence of what made them decide to raise rates in such a dramatic way. The rate hikes, Kohl says, were "hardly consistent with the vigorous price competition we hope to see in a competitive marketplace," and he intends to look into them.

Changing cell phone plans? Beware of pro-rating!

Filed under: Ripoffs and Scams, Technology

Verizon signLast month I shared my quest to save money by reviewing our cell phone bill. I found that we could get unlimited texting on all of our lines without any increase in our monthly rate. This was a huge deal since my sister was as familiar with text overages as the Cookie Monster is with cookies! Due to the amount of texts already sent I decided to do something I should have avoided, I switched plans mid billing cycle. Most places this wouldn't be a huge deal, but Verizon's billing system is arranged to maximize confusion for users and profit for the company.

Since the switch occurred mid month Verizon pro-rated the text message plan on my sister's phone. Normally this means I get some money refunded and it only appears that I was ripped off on the bill. This time however was different. Even though the plan she was on was for 1,500 text messages and we switched to an unlimited plan Verizon decided that the allotment of messages at the time we switched was 913, which just happened to be 403 below what she had already sent resulting in a huge overage.