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Geek Squad posts

TwelpForce: How to get answers to technology questions on Twitter

Filed under: Shopping, Technology

When it comes to buying new technology like MP3 players, cameras and HDTV's; unless you know what you're looking for, finding exactly what you want can be a difficult task. One made no easier by the differing technologies and abbreviations that fill product descriptions these days, but thanks to TwelpForce, a virtual help desk on Twitter, you can get answers to all of life's electronic questions.

TwelpForce is made up of 2,100 Best Buy employees across the nation who take time to answer questions on Twitter about anything from HD video cameras and HDTV's to Xbox 360 headset recommendations. Thanks to the large number of Best Buy employees who answer TwelpForce questions, some even off the clock, responses are swift, smart and numerous.

One week left to switch to digital TV

Filed under: Shopping, Simplification, Technology

The day of reckoning is close; come June 12th the analog airwaves will no longer be graced with the witty banter of sitcoms, daytime soaps evening news shows.

Instead stations nationwide will finally make the long talked about, and oft delayed, switch to digital television. If you haven't already taken the steps to make sure you don't see static next Friday, you better get moving.

A quick reminder: If you get your television from a cable or satellite operator or your existing TV has a digital tuner, you won't need a converter box and can return to your regularly scheduled programming.

To find out what consumers who aren't ready should do in the next week, WalletPop spoke to Nick DeVita, a manager at a Best Buy store in New York.

One of the most common questions he has heard from customers, aside from "Why?" is, "What's the difference in the converter boxes?"

Headlines from WalletPop Partners