Grow your business in a tight economy
Filed under: Entrepreneurship, Technology, Career, Relationships, Recession
The economy is sputtering and you need a stomach of iron to watch the daily fluctuations of the stock market; but people ARE still buying. Many businesses are able to make money in spite of the economic meltdown and some are growing at a rapid pace.
According to Automatic Data Processing (ADP), a provider of business outsourcing solutions, the outlook for small business looks optimistic. According to ADP, over 200,000 small business jobs have been created in the last six months. There has been a continuation of growth by small businesses, defined as companies with less than 50 workers, adding 28,000 new jobs in September.
Small businesses have advantages over large corporations. They are able to move quickly in response to market changes and customer demands. They can maintain close contact with their customer base more easily to build customer loyalty. And they can flex staff in response to business demands to save overhead.
Whether large or small, there are things you can do to grow your business in any economy. Smart businesses are taking advantage of the economic meltdown by marketing and acquiring new customers. Here are some techniques to build your business:
- Get closer. Have a focus group of key clients and ask them what types of challenges they are facing. Buy them lunch and listen to their issues and brainstorm possible solutions. Make sure you follow up with each participant, thanking them for their input. Look for possible opportunities for new products or services.
- Conduct periodic surveys. Use Survey Monkey to get customer input quickly on issues in their industry. The basic membership is free and you can create surveys quickly to be completed on-line. This survey service can also be used to gather input from employees, etc.
- Offer solutions. People are willing to pay if you can solve their problems, save them money, or save them time. No one likes to be sold to but people love to buy, especially if they see value. What solutions can you offer that makes life easier for your customers?
It's not exactly news that identity theft is a problem, but it is reassuring to know that at least some entrepreneurs are working on combating it, and in a way that doesn't require Joe Public to spend extra money. (I wonder if there is a guy out there named Joe Public, who gets ticked off every time someone uses his name to symbolize common everyday folk. I should look into that one day. But I digress.)
The brightly colored Crocs were all the rage a year or two ago. Originally designed for gardening, their popularity quickly spread to toddlers, teens, teachers and other professionals. It was not uncommon to see Crocs at the mall, at work and even in church. But now, the company that couldn't keep up with demand has Crocs piling up in warehouses. The
Jan Dietrick, general manager of Rincon-Vitova Insectaries Inc. recently received a call from Fox TV. They were looking for 5,000 maggots immediately for a new reality TV show, "Truth or Consequences." They had to be clean maggots, according to Ms. Dietrick. "I was informed that the contestants had to eat them." She responded to the request and got to work. "We'll wash them, put them in deli containers, and have them ready for you in the morning," she informed the network.
Recently on WalletPop, I discussed how the fine print in marketing contests can be disturbingly tricky for a customer who thinks that they've won a prize with no strings attached. But offering giveaways can also be problematic for the business owner as well. In fact, it can happen to any entrepreneur. It happened, for instance, to Goober Pyle in Mayberry, North Carolina.
There's a name for everything, it seems.
As I've written before on WalletPop, this is a tough job market for teens. The retail sector is the largest employer of teens and, given the uncertain economy, it isn't adding large numbers of workers this summer. I gave some
Over on BloggingStocks, I've
Most entrepreneurs probably don't consider now a good time to launch a big enterprise. In spite of Bernanke's claims that
So you want to start a business, but you're not sure what industry to go into, especially if a recession is coming? Well, you're in luck. Here's my handy-dandy list of the fastest growing industries, trends, developments and anything else I could find that's fastest-growing. I did this by pouring through piles of data and interviewing 11,241 scientists, academics and movers and shakers. (Actually, I just googled "fast-growing" a lot, but close enough.) In case it helps you with brainstorming, in no particular order, here's what I came up with.
Foreclosures are up. The dollar isn't what it used to be. Gas is over $3 a gallon. Well, you read the papers and live life. We all know the story.
My PhD reads psychology, not economics, so I won't bet the house on the 
