The latest banking scams to hit the U.S.
Filed under: Banks, Fraud, Consumer Ally
Con artists scamming people out of their money certainly isn't new -- but crooks are constantly coming up with new ways to separate customers from their cash, especially in the banking arena.Lately, we've noticed some new scams -- and a few tried-and-true methods -- cropping up in cities across the nation. To help you protect yourself and your money from these scams, take a look at the following list of five common bank scams.
Automated voice messages. While we all know not to provide our Social Security or debit card number to a person over the phone who asks for it, I admit I'd have been thrown for a loop if the following had happened to me, since an automated voice mail sounds so, well, official.
In June, in Honesdale, Penn., numerous Wayne Bank customers received a recorded phone call that said, "Your Wayne Bank debit card has been locked." The customer was then instructed to "press one" to reactive their account. Then they were asked to punch in their debit card number.
But it was all a scam. (A similar incident recently happened in Madison, Wis.) Crooks are taking advantage of the climate of fear we live in, a climate that's developed due to the increase in scams. In Brookville, Ohio., for instance, Brookville National Bank customers received automated phone calls warning them of a security breach. Oh, yikes, that sounds bad. So what should the customer do? Naturally, to reactivate their account, they should type in their account information.
It bears repeating: Never give any number, punched in or otherwise, to someone over the phone. If you get one of these automated calls, hang up, call you bank and ask your customer service representative if the calls are legit. Chances are they are not. But find out from your bank.
Tab-napping. The word is a combination of "tab" and "kidnapping." It's a "new kind of phishing attack in which hackers use an infected web page to "create" or recreate an existing tab," says Achal Khetarpal, director of threat research for CyberDefender, a site that sells anti-virus and spyware protection software. "Users who keep multiple tabs open while surfing the internet can be tab-napped by bad guys using JavaScript to switch the destination page in a tab after a few seconds of activity. If a person has their internet banking site open, the hacker manages to close the real bank site and open a fake one."
The user is then asked to re-sign in due to inactivity, adds Khetarpal. "The result is that a person might inadvertently give the bad guys their bank user name and password," Khetarpal explains. "All of the major browsers on Windows and Mac OS X are vulnerable to the attack."
The first incidence of tab-napping was discovered in May of this year. While it may sound familiar, it's a fairly new development in bank thievery.
Phony check internet scams. While this one isn't new, it's still going strong, according to Chris Tolley, an attorney based in Acton, Mass., who represents a lot of banks, and sees this particular scam all the time.
If someone sends you a check, and you're required to give some of that money back to the person, don't do it, no matter how convoluted and logical their reasons. Unless this is your mother sending you this check --and even then, we can't vouch for her honesty -- it's almost certainly a fake.
Tolley says these fake checks often look like the real thing, but they're attached to an even more fake bank. "Banks frequently credit their customers accounts within 24 to 48 hours, meaning the funds from the deposit of the nonexistent check are available within that time," Tolley says. "So the victim has funds in their account from the check drawn on the nonexistent bank in a short time and sends out the money order or bank check."
In other words, the fake check seems real because one or two days later, you have very real money in your account. But here's the warning: If you're supposed to send money back to the individual who sent you the check in the first place, it's almost certainly a scam. The only way to be sure it's not it to cash the check, then wait a week or so and tell your banker your suspicions, only sending money back to the person or "business" once your bank manager gives you the green light.
Paypal ATM scam. Although I can't imagine anyone falling for this -- it's been around forever and debunked hundreds of times -- I thought I'd mention it anyway. Some people are still receiving emails from the address, service@paypal.fr, saying they have a package coming to them containing a new ATM card, but in order to get the package, the person must first wire $98 to Lagos-Nigeria. Sure, we'll all get right on that.
Personalized scams from your email contacts. Earlier this week, I received an email from a business owner who I barely know but whom I've traded a few emails with regarding an article I was writing. The frantic email, with the spelling errors in place. read like this:
"I'm writing this with tears in my eyes, I came down here to United Kingdom for a short vacation unfortunately i was mugged at the park of the hotel where i stayed, all cash, credit card and cell phone were stolen off me but luckily for me i still have my passports with me. I've been to the embassy and the Police here but they're not helping issues at all and my return flight leaves in few hours from now but am having problems settling the hotel bills and the hotel manager won't let me leave until i settle the bills. I'm freaked out at the moment."
The whole thing smelled fishy, so I didn't do anything, figuring that if this woman was truly in trouble, she'd manage to get help from one of the other gazillion people she had evidently emailed.
Later, I looked up the woman's Twitter account and she said she'd been hacked. So I was right. Still, because the email appeared real, I spent a good minute or two looking at it, because I recognized the woman's name and her company. While I was skeptical enough that I deleted the email -- in part because I was worried that replying or clicking on one of her links might lead to having my computer infested with malware that might wind up allowing a hacker to get my banking or other personal information -- I've read newspaper accounts of others who weren't so lucky, sent money to their "friend in need," and lost hundreds, even thousands of dollars to the scammer.
If you should ever get an email like this, don't email them back; find another way to get in touch with your friend to check out their story. Chances are, if they really need help, they'll call you or somebody close to them and not email a group of friends, asking for help.
The bottom line is, if you get an email like the one I described, be skeptical of any contact you get asking for personal information or funds. Heartless as it may sound to possibly leave your friend stranded in another country without funds, it's better to be safe than sorry, and just let them work it out.
Geoff Williams is a frequent contributor to WalletPop. He is also the co-author of the book Living Well with Bad Credit.
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Reader Comments (Page 1 of 1)
7-30-2010 @ 6:32PM
mark said...
My friend got hacked with the same scam, it emailed everyone at work. We're an IT department so obviosly we figured out what had happened right away. It was the same email word for word so i laughed when i read this article. Of corse we emailed him back and said "I hope the guy with the gun comes back to finish the job!" And proceeded to make fun of him for crying like a wuss.
Reply
7-31-2010 @ 2:55AM
Nikolai said...
Thank you, mama, for sending me this information. I am happy to have such good and loving parents such as yourselves.
--Your Kolya
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8-01-2010 @ 9:38AM
TL said...
I got one of those checks two years ago. I called the bank, the post office and the police. No one cared about who sent the check. The bank didn't even want a copy of it. I didn't cash it, but it seems to me if it was a scam someone should of cared about who sent it.
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8-01-2010 @ 10:54AM
Glenda said...
I also received one of those checks, and it looked real. However, the city the bank was located in was mis-spelled, and after looking on the internet could not find anything for the company name. Called my state's attorney general's office and they requested I send them the check along with the letter, which I did. Probably didn't do any good, but folks, just remember, it it sounds too good to be true........
8-01-2010 @ 9:55AM
c said...
Why are people now days so stupid to let somethings outrageous like this happen to them. Don't you ever listen to the news or pick up a newspaper. Please, use your brain!
Reply
8-01-2010 @ 10:28AM
David Eaton said...
I got a new one the other day. The "FBI" was e-mailing me to return money that had been scammed from me. Since I've never fallen for one of these scams I just ignored it.
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8-01-2010 @ 11:59AM
Nancy said...
Interesting about the "friend" in need. I recently received an e-mail from a good friend telling me she was stuck at a hotel, all her cc had been stolen and would I help her out immediately. What made me believe it was phony was the way the e-mail was worded. My friend is a good writer and this e-mail had grammatical and spelling errors that jumped out at me. So, to anyone who wants to help a friend, do some homework immediately - contact other friends or someone who may know if the situation is real. In this case, several of her friends received the same e-mail and we all "talked" and finally confirmed that this was phony. The friend's e-mail address was immediately closed, which was a hassle for her, but the only solution.
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8-01-2010 @ 12:33PM
Virgil said...
I have had all these scams and some others thrown at me. At first I nearly fell for them but I was suspicious. I even had one claiming I won the Irish sweepstakes. When I declined, they tried to bully me into sending money to have it re awarded to someone else. I welcomed them to come here and try to collect. Needless to say no one come knocking. Now, there are banks and credit unions that can verify in minutes if a check is good, The one I challenged one time I told them they would have to wait until it cleared for them to get their money. They said it was fine but no check came yet; A former co worker of mine fell for one of those check scams and lost his home and more over it. Also I was able to retire,, he is still working.
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8-01-2010 @ 10:47PM
ann said...
I fell for the "friend in the United KIngdom" scam, and I keep getting emails supposedly from the bank that my credit card is from. Of course I reported that I had been scammed to the bank immediately. Now, according to instructions from the bank, I am forwarding all those emails to their fraud unit, and they are following up, trying to locate the sender(s). I have also received a check for almost $2,000.00, but luckily I just tore it up. I continue to receive emails from the FBI, Pay Pal, strange banks, and ones that say "my diplomat has arrived with cash for me".
One good thing - my homeowners policy paid the amount I lost minus my deductible. Please keep posting these scams - they are helpful to tose people like me who are only too willing to help a friend who is in trouble.
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8-04-2010 @ 2:37PM
Jan said...
A few months ago we received one of the emails supposedly from our daughter who had been mugged in the United Kingdom. That was the first hint: our girl would never say "United Kingdom." Also the wording was definitely not hers. And though she might ask us for money in such an event, she certainly would NOT ask anyone else and this email had gone to many people. Of course the quickest way to learn the truth was to simply call her, which we did. She lives out of state, but is not unreachable.
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