Skip to Content

'Up' selling: Disney forces its biggest fans to upgrade to Blu-ray

More
Text SizeAAA

Filed under: Extracurriculars, Shopping, Technology

When I rent movies, do I devour the DVD extras? Sure, lots of times the audio commentary is just a track of actors and directors waxing important and mostly ignoring the images on the screen, but they can still be dishy and insidery, and for my favorite movies, they can almost make purchasing the DVD worth the money.

Disney DVD knows there are lots of fans like me. For years, it has released its biggest titles in a variety of volumes. There's often a simple one-disc version for people who just want to see the movie without any extras, and maybe a two-disc version loaded up with more outtakes and mini-documentaries.

Maybe there was a version for people who own the Blu-ray system, which offers high-definition. If they wanted to see all the bells and whistles, customers could get the most elaborate version for whichever home system they owned.

Not anymore. Disney has begun placing its best and most complete supplementary material on just one edition: the niche Blu-ray one. If you, like most Americans, have a standard TV and you want to buy the most elaborate version of Pixar's animated "Up" that works on your TV, you won't get all the goodies.

Only people who have shelled out to pay for expensive Blu-ray equipment will have access to all the documentaries and extra materials that, until recently, any fan could own. That means that on top of a Blu-ray player, you'll need an HD TV and new cables.

Unsurprisingly, the Blu-ray disc itself is also the most expensive, with a suggested retail price of $45.99 versus $39.99 for the most complete standard version available. The low-frills, one-disc release has a suggested price of $29.99. Renters make more money, too. Netflix charges more to rent Blu-ray than it does to rent standard DVDs.

Although prices have been falling for the discs themselves, sometimes that's only as a means of driving customers toward the new format.

With more standard DVDs available for $5 to $10, it won't surprise you to learn the major Hollywood studios are unified in pushing us toward this new, more lucrative format.

A spokesman for Walt Disney Studios Home Entertainment told WalletPop that the forced upselling tactic goes back at least as far as the release of Pixar's "Ratatouille" two years ago and has been the case for several of the company's old-school animated re-releases, including "Snow White and the Seven Dwarfs" and "Pinocchio."

Blu-ray holds more space than standard DVDs, and it can support interactive menu formats that standard DVDs can't, but it's still possible to furnish almost all of the same documentaries, alternate scenes, and other behind-the-scenes materials to customers using standard discs. Disney just won't, and along with some other entertainment manufacturers, is nudging everyone toward the more expensive option by simple cutting off the least expensive ones.

Forcing customers to higher-priced models is nothing new. Canon has been actively doing it in its cameras. A few years ago, it offered pocket-size digital cameras that had swing-out, "vari-angle" screens to make it easier to line up shots. Now, those swing-out screens are only available on bulkier, more expensive models, which forces customers to spend a lot more to get the same features.

When I asked Canon to comment on the reason behind that change, it extended a vague rationale, saying "industry demand and consumer trends have changed through the years. Today, we see a shift in consumer needs for a smaller and slimmer form factor."

Still, Canon did better than Disney did in at least acknowledging its change. Disney didn't even get back to me to explain why this kind of exclusionary packaging is better for customers.
Subscribe to Walletpop

Reader Comments (Page 1 of 1)

Add your comments

Please keep your comments relevant to this blog entry. Email addresses are never displayed, but they are required to confirm your comments.

When you enter your name and email address, you'll be sent a link to confirm your comment, and a password. To leave another comment, just use that password.

To create a live link, simply type the URL (including http://) or email address and we will make it a live link for you. You can put up to 3 URLs in your comments. Line breaks and paragraphs are automatically converted — no need to use <p> or <br /> tags.

Vote Now For the Readers' Choice Best in Food Awards
Nominations have been received and vetted for the best-of-breed in gourmet grocers, online gourmet ...
Zingerman's Bakehouse: Artisan Bread and Pastry from Ann Arbor
Zingerman's Bakehouse of Ann Arbor, Michigan, is nominated for a Luxist Award in the best bread ...

Laura Heller
Laura Heller Filed under: Bargains, Kids and Money, Saving Money, Shopping, Black Friday

New Black Friday deals at Toys R Us online ... and on the go

Black Friday deals are being announced or leaked at such a rapid rate its getting difficult to keep track. Of all the retailers, Toys R Us may well be the most aggressive with the deals and now it is ...
Jason Cochran
Jason Cochran Filed under: Bargains, Extracurriculars, Transportation, Travel, Celebs & Money

On board the new Oasis of the Seas: Is it worth the money?

So here I am, writing this from off the coast of Florida as part of the first two-day preview cruise of the magnificent Oasis of the Seas. Royal Caribbean has launched the largest cruise ship in the ...
Geoff Williams
Geoff Williams Filed under: Credit cards

Citigroup holds its customers hostage

Across the nation, Citibank credit card holders are receiving what pretty much amounts to a ransom note: We're going to raise your rates, says the letter, in so many words, but if you spend more ...
Bonnie McCarthy
Bonnie McCarthy Filed under: Budgets, Kids and Money, Saving Money, Technology

Family budgets: Make movie night safe again with family-friendly review sites

Around my house, we don't make the decision to pile into the car and head over to our local Cineplex as easily as we once did. It costs a lot of money these days to see talking animals, wild things ...

Headlines from WalletPop Partners