Ad Rant: Let's get real about the chocolate coffee wars
The chocolate drink in the new ad for Caribou Coffee looks mighty yummy. It's piled high with whipped cream and studded with chocolate shavings. In Caribou's "Get Real: Chocolate" ad, a pair of obnoxious marionettes sitting on a bench in a mall, wonder why they never get to drink anything as tasty as that Caribou mocha.
"Because we're not real," says the annoying male marionette to the annoying female marionette.
Huh?
Caribou could have saved tons of money just by showing the drink in close-up with a lens filter as flattering as any used on Greta Garbo. They didn't need the marionettes and a reference to Starbucks so obscure that almost no one will get it.
Instead, the ad uses a tortured visual metaphor that distracts the viewer from drooling over the drink to puzzling over the ad's logic, which is as twisted as the strings of a marionette. (Actually, these marionettes don't have any visible strings, making it even more ... weird.)
You see, the marionettes are supposed to represent snobs. What snobs are doing at the mall is beyond me. Don't they have fabulous beachfront houses somewhere? The coffee cups by their sides have round, green logos that suggest Starbucks -- even though there's not a coffee snob alive who doesn't call the stuff "Charbucks."
When the snobs notice the Caribou drink, they desire it. So why can't they buy one? Don't snobs just take what they want and immediately adjust their rationale to fit? If their snobbery makes them drink inferior brands of coffee, then they're not really snobs. Fools, maybe.
But wait. The snobby guy marionette says that the reason they can't have the clearly superior drink is because "we're not real." So ... they aren't coffee snobs? They're phantoms? If snobbery means you're not "real," then why is Caribou playing the snob card, too, by declaring that its chocolate coffee drinks are superior?
I'm so confused.
Let's get back to why the Caribou drink is supposedly better than a similar offering at Starbucks. "Only Caribou coffee melts real pieces of Guittard chocolate into all of our hand-crafted chocolate drinks," explains the narrator.
You could take that to mean that Starbucks uses "fake" chocolate, not "real" chocolate. Actually, all they are saying is that "only Caribou" happens to use the brand of chocolate called Guittard -- which, though of a better quality than, say, Hershey's, ranks near the bottom of the world's quality chocolates, according to the blog Chocolate Note. It's still a good chocolate, but in what way is it more "real" than the stuff they use at Starbucks?
On the Starbucks Web site, I saw no evidence of any one brand of chocolate used across the board in their drinks. However, they make a big deal of their "Socially Responsible Cocoa Sourcing Program and Cocoa Practices." In other words, their brown chocolate is "green."
Speaking of "real," let's compare the nutritional value of these calorie bombs. Looks like Caribou's "Turtle Mocha" weighs in the heaviest, with 550 calories per "large" serving, of which 160 calories are fat. Their large Mocha is 450 calories, 170 of them fat. Over at Starbucks, the comparable "Venti Mocha" is a shade less fattening: 410 calories, 160 of them fat.
I guess it wouldn't do to advertise Caribou's chocolate coffee drinks as "More real, makes you fatter." I say, put down the brand-name weapons and stick with a close-up of the drink.
"Because we're not real," says the annoying male marionette to the annoying female marionette.
Huh?
Caribou could have saved tons of money just by showing the drink in close-up with a lens filter as flattering as any used on Greta Garbo. They didn't need the marionettes and a reference to Starbucks so obscure that almost no one will get it.
Instead, the ad uses a tortured visual metaphor that distracts the viewer from drooling over the drink to puzzling over the ad's logic, which is as twisted as the strings of a marionette. (Actually, these marionettes don't have any visible strings, making it even more ... weird.)
You see, the marionettes are supposed to represent snobs. What snobs are doing at the mall is beyond me. Don't they have fabulous beachfront houses somewhere? The coffee cups by their sides have round, green logos that suggest Starbucks -- even though there's not a coffee snob alive who doesn't call the stuff "Charbucks."
When the snobs notice the Caribou drink, they desire it. So why can't they buy one? Don't snobs just take what they want and immediately adjust their rationale to fit? If their snobbery makes them drink inferior brands of coffee, then they're not really snobs. Fools, maybe.
But wait. The snobby guy marionette says that the reason they can't have the clearly superior drink is because "we're not real." So ... they aren't coffee snobs? They're phantoms? If snobbery means you're not "real," then why is Caribou playing the snob card, too, by declaring that its chocolate coffee drinks are superior?
I'm so confused.
Let's get back to why the Caribou drink is supposedly better than a similar offering at Starbucks. "Only Caribou coffee melts real pieces of Guittard chocolate into all of our hand-crafted chocolate drinks," explains the narrator.
You could take that to mean that Starbucks uses "fake" chocolate, not "real" chocolate. Actually, all they are saying is that "only Caribou" happens to use the brand of chocolate called Guittard -- which, though of a better quality than, say, Hershey's, ranks near the bottom of the world's quality chocolates, according to the blog Chocolate Note. It's still a good chocolate, but in what way is it more "real" than the stuff they use at Starbucks?
On the Starbucks Web site, I saw no evidence of any one brand of chocolate used across the board in their drinks. However, they make a big deal of their "Socially Responsible Cocoa Sourcing Program and Cocoa Practices." In other words, their brown chocolate is "green."
Speaking of "real," let's compare the nutritional value of these calorie bombs. Looks like Caribou's "Turtle Mocha" weighs in the heaviest, with 550 calories per "large" serving, of which 160 calories are fat. Their large Mocha is 450 calories, 170 of them fat. Over at Starbucks, the comparable "Venti Mocha" is a shade less fattening: 410 calories, 160 of them fat.
I guess it wouldn't do to advertise Caribou's chocolate coffee drinks as "More real, makes you fatter." I say, put down the brand-name weapons and stick with a close-up of the drink.



Reader Comments (Page 1 of 1)
11-12-2009 @ 8:14PM
fred said...
Way too much analyzing. This is meant to be a silly commercial implying 'real' this drink is for real people, and not meant for 'plastic snobs'. 99.9% of viewers will not pick up the minute details.
Reply
11-12-2009 @ 8:26PM
Tina said...
OMG The best coffee I have ever had is Organic Zack's Coffee. I love their MOGO JOE blend that is strong and rich. This is real coffee that is amazing! If you want coffee, checkout out zackscoffee dot com This is real coffee!
Reply
11-12-2009 @ 8:32PM
pete said...
yea, this article is a waste. Somehow I completely understood the message and agree with it...forget about trends and fads, its all about the coffee. How many times have you seen tweens at Starbucks ordering the most complicated beverage as fast as they can to look cool in front of their friends? I guess in the long-run, none of this actually matters in the world lol
Reply
11-12-2009 @ 8:36PM
Jut said...
when did spiedi start doing commercials
Reply
11-13-2009 @ 1:50AM
Lucy said...
Haha! That's funny., Jut.
I agree also with the writer of the article. This commercial is stupid, and poorly thought out. JUST SHOW US THE D...N DRINK!
I thing the advertising team needed to look up the word "snob" in a dictionary.
Anyway, I love chocolate and coffee, and I don't usually care where I buy it, as long as it's good.
11-13-2009 @ 12:18AM
Liz said...
Jami, you have way too much time on your hands.
Reply
11-13-2009 @ 8:06AM
Teresa said...
I've never questioned the type of chocolate used at Starbucks, but we (I work there) make the mocha syrup everyday. Its not some generic stuff that sits around for weeks.
Reply
11-13-2009 @ 1:37AM
Lynne said...
OMG, it's Heidi Montag as a marianette; she's so ugly.....even Pinocchio couldn't get wood.
Reply
11-13-2009 @ 2:07AM
AC said...
There are entirely too many stupid commercials out there. What I hate even more than the stupidity is when they show the same one twice in one break. Almost makes me want to turn off the TV and do something useful.
Reply
11-13-2009 @ 2:28AM
AlfredJSenior said...
Bwahahahahaha....don't know how good the commercial is but it sure did get a little of the flavor of the real "snobbery" that is now associated with the current consumption of the various "barrista" products and brands. Reminds me of Frasier and his bro in their visits to the local "Seattle" coffee spots in their show.
Reply
11-13-2009 @ 4:29AM
Skeleto said...
Insinuating the notion that buying coffee for flavor rather than branding makes a person less fake/phony is hardly confusing.
The holes present in your critical analysis outnumber that of the commercial. First, if every commercial aired depicted only an image of how attractive their product was, marketing would be dreadfully bland and lacking in contextual meaning. You identify the obnoxious marionettes as snobs, which is probably the basis of your confusion. As directly stated from the main characters, they are not real. Hence them being marionettes… and the logic surfaces. They are in a mall, because you can find a Starbucks in just about every mall. Caribou’s is likely trying to get a stronghold in these very malls. They declare their drinks are superior. Are they? Probably not, but it is not the marketing teams job to convey how equal these two appear on paper. Are you familiar with Pathos?
“When the snobs notice the Caribou drink, they desire it. So why can't they buy one?” They can’t break brand loyalty, as their false image is more important than satisfying their taste buds.
“Speaking of ‘real,’ let's compare the nutritional value of these calorie bombs.” How is the nutritional value related to this chocolate beverage being real or fake? Yes, it has more calories than a plastic replica. This article could use heavy refining.
Reply