I'm sorry to tell you but the satellite/dish companies are no better. Please google/YouTube these companies before doing business with them. My husband got suckered w/ DirectTV. Same old story: Intro price no string attached we were told, when we decided we didn't like it 1 week into having it, DirectTV said we'd have a cancellation fee of $450. Something BIG they neglected to tell us. I guess that's what no strings mean to them. We're waiting for our contract to be up 2 yrs later. Oh to add, our box wasn't working, they replaced it and tried to tell us several calls later that we extended our contract by getting a new box that they had to replace because the other box is broken. I would rather pay more money to a cable company that is upfront with costs than this! The last phone call I had with DirectTV I recorded because I'm so sick of the lies they are trained to tell.

Verizon, where in the world do you get off telling your reps not to disclose information that could financially hurt one of YOUR CUSTOMERS??? It's not about customer service anymore. When did America become so greedy?

Verizon residential is separate from Verizon Wireless. "Bundle" billing is supposedly for convenience. Generally, I've always had a favorable experience with Verizon Wireless. However, I never take someone's word regarding contracts and fees. I look over the information myself.
As for DirecTV, you must have misunderstood the fees. The charge for termination is $12.50 per month left on your agreement. If you agreed to a 2 year commitment, that would be a total of $300. The additional fees would be based on neglecting to return your receivers, which is $150 for a standard device. However, within 7 days of your activation, those charges do not apply unless you went through a private company. And the customer service is contracted out. It is not an actual DirecTV employee, until you're talking to someone who can cancel your account.

Annie...I don't have Verizon for cell phone...but I did bundle my internet, tv & home phone into a Fios package. After the contract was up they "unbundled" it and the price skyrocketed. I called and told them if they couldn't do better I was taking my business elsewhere. Since they didn't want to lose my business they rebundled me and gave me a bunch of stuff for free for a while. If you like the products get somebody on the phone that will listen and take care of you. They really can't afford to lose anybody!!

Good luck!

Hey Annie...... You are right on the money. I still have cablevision and Verizon keeps calling me and sends so many flyers wanting me to switch to their cable services and switch from my wireless service that I have been with for so many years but now since I came across this news.......I'M STAYING RIGHT WHERE I AM!!!!!! :)

I totally agree - Verizon sucks! Can't wait to get out from under them!!!

VERIZON SUCKS BIG TIME! I was with Altell and when Verizon bought them out about 4 months ago my bills have went up and up. This time it was 588.00 i refuse to pay it. They said that I went over my 2000 minutes, but you know how I went over the 2000 minutes? They charged me for 800 calls, they charged me for my friends numbers, they charged me for other verizon wireless customer calls, and when I went to verizon store and asked them about it, their response was we can't do anything about it. I told them I could do something about it....they can take the bill, ram it up their ass, and shut my phone off! They did 3 weeks later. But I absolutely REFUSE to pay this bill!

Gabbie,

Do you get internet for free on your computer? "data" used to take away from your minutes. Now, you have the option of purchasing a plan that include unlimited data and get to use your minutes for talk-time. If you don't wish to use data at all, you are more than welcome to have those features blocked.

I buy almost all my phones for Verizon on ebay. However when my last 'ebay' phone fritzed I called Verizon and they gave me the 2 year contract price for a new phone even though my contract was not upgradeable until december 2010. I was not even eligible and they did it just to be nice. They are not getting any extra money out of me by doing this. Verizon has always gone above and beyond to help me and make it worth my while

I've had Verizon service for several years now. Over the past 15 months, our reception is gotten worse. Multiple phone calls to Verizon with no improvement. I agree, they claim to have all these areas of coverage, but I have to stand outside on my deck to even stand a chance of getting a signal.

Once my contract is up, I'm looking for a phone carrier that gives me coverage at home. Don't want or need a landline....all that I ever got with the landline was sales calls. Forget that crap!

Oh I totally agree, they are ridiculous. I cannot wait to switch when my contract is up. Also I get no signal at my home and have complained, do you think the customer service rep even passed on the info......no! they do suck!

I GOT VERIZON IN TITUSVILLE FL WHILE AT MY DAUGHTERS. WHEN I GOT HOME I COULD NOT GET A TOWER. HAD 14 MINUTES TIME USED. GOT A BILL FOR NEARLY 300. CALLED B4 TIME WAS EXPIRED TO CANCEL. THEY SAID THEY WOULD INVESTIGATE. TOLD THEM TO JUST CANCEL WITH NO PENALTY. VERIZON TOWER IS 9 MILES FROM HOME AND I GET ALL CALLS DROPPED, EVEN CALLS TO VERIZON.

VISITORS COME WITH T-MOBILE PHONES AND THEY ARE ON ROAMING AT MY HOUSE. BET YOU CAN'T GUESS WHAT TOWER THEY ARE USING FOR ROAMING.AND GETTING EXCELLENT RECEPTION. YA GOT IT!!!! THEY ARE ON THAT DAMNED V E R I Z O N TOWER THAT I CAN'T GET SERVICE FROM FOR MY VERIZON PHONE.

THEY SUCKIN' IT UP FOR ROAMINF CHARGES!!!!! GO FIGURE.

That's the first time I've heard of a verizon customer complain that their reception was BETTER with T-Mobile! Granted, it's not perfect...but T-Mobile can't hold a candle to Verizon here in Central Jersey

I AGREE WITH YOU SABRINA AND THE REST OF YOU ALL THE TOWER NEAR MY HOUSE IS 4 MILES AND I CANT ANY ANY CALLS INSIDE MY HOUSE I HAVE TO GO OUT SIDE MY HOUSE TO MAKE CALLS AND I REPORT IT TO VERIZON THEY TOLD ME TO GET IN TOP OF ROOF OF HOUSE SO I CAN MAKE CALLS ALL MY CALLS ARE LOST ALL THE TIME AND IM TIRED AND IM MAD ABOUT ALL OF THIS.

Good comment! Hope your head is better! I look at it this way since you brought up 1969; in 1969, a cell phone was totally unheard of. We went about our business and if someone called and we weren't home, well, they'd just have to call back. People got along for MANY years without cell phones and yet now, there are CHILDREN who have them! If a teen has one (like mine - she pays for it too) then you never see them as they are in their room texting away to friends for hours on end. I tell her all the time, lose the phone a while and we'll drop you off with friends at the movie theatre. Kids, as well as adults have to realize that there was indeed life before cell phones, and the world still will and does go on. BTW -- Where I live, the carrier is Cox Communications. If you have them in your area, I HIGHLY recommend them. Phone-Internet-Cable TV "bundles" are very inexpensive and you can also get DVR and other things. The Customer service can NOT be beat. Amazingly, I do not have a cell phone and my life still goes on.