Skip to Content

Massively looks at the best free to play games

No gasoline for me: MasterCard cancels my card

More
Text SizeAAA

Filed under: Credit, Consumer Complaints, Credit Reports

Stopped at my local Shell station recently to fill up my van. I have used my Shell MasterCard for almost six years due to the discount that it offers for Shell purchases.

Much to my surprise, the pump refused to authorize my card and said, "See Attendant."

Well, I HATE going into the stations, that is part of the reason I like to pay at the pump. I talked with the attendant who informed me that my card was declined.

What? I have never missed a payment, never been late, and always paid my balance in full. I quickly got on the phone to the credit card company who informed me that a "recent full review of my credit resulted in the cancellation of my card." When I tried to press them as to what was the issue, they suggested I review my credit information. I informed them that it would have been nice to know I was canceled BEFORE I went to the gas station to get the gas. She said, "A letter will be coming shortly."

Since both of my college kids are on my gas card, I quickly got calls from them wondering if we were going into bankruptcy. I dodged their questions while I looked up my credit information on the internet. Yes, there was a very old bill that I had refused to pay because I didn't owe it from 2006, but also a recent entry from Boston Store. Now, I have no idea why Boston Store reported me to the credit agencies. I don't owe them money, paid them on time, and have never missed a payment.



I quickly filed a dispute and contacted the billing for Boston Store to ask, "What gives?" I was informed by customer service that there does appear to be an error on their part. He told me to print out the credit report and fax it back with a signature for them to re-evaluate.

I was irate. As I explained to them, it was their mistake, not mine. Why can't they fix it? Why does it mean additional time, hassle, and problems for me? I can see why people get in trouble with their credit through no fault of theirs!

I will be faxing the report tomorrow. I'll let you know what happens.

Barbara Bartlein is the People Pro. For her FREE e-mail newsletter, please sign up at The People Pro.

Subscribe to Walletpop

Reader Comments (Page 1 of 1)

Add your comments

Please keep your comments relevant to this blog entry. Email addresses are never displayed, but they are required to confirm your comments.

When you enter your name and email address, you'll be sent a link to confirm your comment, and a password. To leave another comment, just use that password.

To create a live link, simply type the URL (including http://) or email address and we will make it a live link for you. You can put up to 3 URLs in your comments. Line breaks and paragraphs are automatically converted — no need to use <p> or <br /> tags.

What are the Next Hot-Spots in the Luxury Resort Scene?
Luxist Awards asked three of our Expert Panelists, all veterans of the travel industry, about the ...
The Luxist Awards for Best Accessories
Do you know of a magnificent jewelry line with pieces that are to die for? Which is the finest ...

Josh Smith
Josh Smith Filed under: Bargains, Shopping, Black Friday

Black Friday shopping guide: Best places to buy

Seasoned Black Friday shoppers know that the best way to save during this all-important shopping day is to plot out a course of action ahead of time. That means knowing what you want and where to get ...
Julia Scott
Julia Scott Filed under: Bargain Babe

Target coupon generator an easy way to get coupons

I never knew there were so many coupons for Target! Print multiple quantities of hot coupons using AFullCup's Target coupon generator. There were almost 100 to chose from when I last checked. Only ...
Geoff Williams
Geoff Williams Filed under: Banks

552 banks are currently at risk for shutting down

Could your bank fail? There's still a chance, but if you study the numbers, the odds are still highly in your favor that your financial institution will be sticking around. Earlier this week, the ...
Amy Pyle
Amy Pyle Filed under: Budgets, Home, Real Estate, Saving Money, Mortgages

Want a smaller home? What would you give up?

Survey after survey shows that, in the name of affordability, post-crash home buyers are opting for less square footage -- down 100 square feet or more on average. People can't afford a big house ...

Headlines from WalletPop Partners