Did Babies R Us spend years ripping off parents?
Filed under: Shopping, Consumer Ally
Babies are big business and no company is bigger in that space that Babies R Us. And that means no company has more influence over which baby products get sold.It is that power and how it was used at issue in a class action lawsuit against the chain and its parent Toys R Us.
The lawsuit asserts the company threatened its suppliers -- some of the biggest names in the business -- and forced them to make sure no upstart competitor would beat its prices.
Corporate spokeswoman Jennifer Albano said the company will not comment on pending litigation.
The local Mom and Pop baby stores began disappearing (down from 2,700 to 600 between 1996 and 2002) as Babies R Us began growing. The now 260-store chain, whose locations carry far more products than the local shops, dominated that part of the retail market.
But the growth of e-commerce changed the equation and, according to a 2006 lawsuit filed in U.S. District Court in Philadelphia that was certified by a judge last week for class-action status, caused the company to cheat its competitors and consumers.
In its defense, Babies R Us told the court it would not have lowered its own prices even if Internet retailers began undercutting them, using examples of lapses in some of the pricing agreements. But the plaintiffs countered that despite the periodic lapses, Babies R Us was playing for keeps.
They presented evidence that Babies R Us forced the breast pump company Medela to stop doing business with 17 e-commerce sites. "We discontinued Internet sellers to protect (Babies R Us's) business and margin and therefore accepted considerable legal risk," Medela acknowledged in the judge's ruling.
In her opinion, Judge Anita Brody wrote that the periodic lapses in the price agreements were meaningless because the evidence shows Babies R Us knew it could always impose them again at will. Some of the companies that allegedly cooperated with Babies R Us' scheme were Maclaren, Peg Perego, Britax and the distributor of the Baby Bjorn line.
An added irony to this case is the repeated citing of a prior price fixing case from a decade ago against its parent company, Toys R Us. In that case, the nation's biggest toy store chain was accused of trying to fend off the expansion of warehouse stores, such as Costco, Sam's Club and BJs.




Reader Comments (Page 1 of 1)
8-10-2009 @ 9:02PM
Ron McQuiston said...
FYI for those people spending their hard earned money at babies r us for a baby shower.......my wife had a baby shower a couple of months before the arrival of our baby and while at home taking care of our newborn we needed to take baby's temp....our thermometer failed to work right out of the package.We immediately took back to babies r us to replace it but found they have a 30 day return policy and refused to replace it even with receipt............so our feelings are babies r us makes alot of money off of baby shower purchases we feel they should be a little more understanding because as far as we know baby showers are done 1-3 months before due date so by the time new parents use there gift and find something defective they are just out as well as the person that actually purchased product.
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