The Sears stimulus plan: Lose your job, keep the washer
Filed under: Bargains, Career, Stimulate US
You know those car commercials, the ones that say it's okay to return a new car if you lose your job? Well, Sears has come up with variation on that theme. Buy an appliance and related merchandise worth at least $399, and if you lose your job between 60 days and a year afterward, you're eligible for Sears' own relief package. For every month you're out of work, Sears will credit one twelfth of the total back. If you are still unemployed a full year later, forget the debt and keep the appliance. It's Sears' way of helping out during these difficult times.
It's also Sears' way of helping itself, of course. Sears is still the largest appliance seller in this country, even after seven years of losing market share to the likes of Costco, Lowe's and Home Depot. But market share started climbing back up last year and Sears must be loathe to lose a single point.
Sales for the most recently ended quarter dropped more than 11% at stores open at least a year. This latest promotion could inspire some uncertain people replace something that isn't broken, and help their second quarter sales.
There is some fine print. Shoppers must use a Citibank-issued Sears credit card and the purchase must be made between July 6 and Aug. 1. You must remain employed for 60 days following the purchase, presumably to keep people who know they're about to get laid off from running out and buying a whole new set of appliances.
After that, applying for the credit relief is a lot like filing for unemployment. There's paperwork and verification, and every month some proof that work is being sought. If, after a year, you are still unemployed, the entire purchase will be forgiven. According to Sears this includes extended warranties, installation and sales tax. "Everything," confirms Kevin Brown, vice president and chief marketing officer at Sears. "It's absolutely free as long as you put it on your Sears card."
Keep your receipts.



Reader Comments (Page 1 of 1)
6-30-2009 @ 10:05AM
Donovan said...
This is one of those "if it sounds to good to be true, somethings not quite right"
As good as this may sound, READ THE (tiny) FINE PRINT on the contract terms. As for only being able to a Sears charge card issued through Citi Bank. This throws a big red flag up. Why is this offer only good contingent on the purchase being made with a Sears credit card issued through Citi Bank? What's the APR rate on this card? And is mandatory that the customer/account holder sign up for Citi Banks loss of income/payment protection on this account. These so called credit card payment protection policies can be very costly. As the card holder is charged an additional percentage rate of the outstanding balance, over and above the cards APR rate. And once again, very specific terms are outlined by each credit card issuer/bank, in order to qualify to be eligible for their the loss of income/payment protection. Once again (READ ALL THE fine PRINT) And make sure you fully understand (ALL) the contract terms that both Sears (as the merchant) and Citi Bank (as the lender) have individually outlined, prior to signing on the dotted line for your new purchase. If you don't. Your new purchase could very well cost you, a great deal more money then you ever expected, or thought. This is a real buyer beware offer.
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7-04-2009 @ 8:07PM
pat said...
The rules have changed. If you're looking for a great job, with a great company, with great benefits, that you will have your entire life, until you retire, stop looking. That was then this is now. That job doesn't exist anymore for 99% of us. Unless you have unique and remarkable skills you better figure out what will work best for you and your family. I am a former executive who left the corporate world to help people adjust to the new realities. My suggestion to most is to do what millions of people are doing now, find a good home business. That won't work for everyone but if you find one that you can get into for virtually no investment and learn the right skills, you should do well.
There are two opportunities that my clients have had the most success with. One is an amazing opportunity to profit from Ebay and there are well over 720,000 people making a full time living with them. http://cli.gs/HomeBizSuccessSystem That's a huge company to work with. The other great opportunity is working with a company that we all know, Google, http://cli.gs/GoogleHomeBizSuccessSystem
So many of my clients tell me that they are loving working for themselves, making more money than before, in less time, and enjoy the extra time they have to spend with their families.
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7-04-2009 @ 8:43PM
rick said...
Looks like free advertizing to me...
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7-04-2009 @ 9:28PM
alvinsilv said...
Granted, brick and mortar retailers may be facing a challenging time. However, I think most families would be better off holding on to their money and not incurring additional credit card debt. It isn't a great price if you don't "need" it. The truth is that most of us have all the crap we need. Few of us actually really need more of anything. It's not need, it's want. Food, gas, toilet paper, imagine living a year just buying those items. CASH! Piles of cold hard cash is the best way to weather the current economic situation. I learned a lot about spending, SAVING and living a "richer" life from the book "How to Become Filthy Rich on Your Current Income" at www.how-to-become-rich.com. If people read books like this one we would not have the current situation we do.
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7-04-2009 @ 10:14PM
talkinturtles said...
gee they sound so helpful but when i call and complain about their interest rate, i have a high credit score and pay on time every month and they charge me 25% interest! let's lower those rates if they want to help customers out.
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7-04-2009 @ 10:18PM
Dave said...
Good for them. Any sales taken from Wally world is a great thing.
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7-05-2009 @ 1:16AM
MrEd49 said...
I am now even more infuriated at sears than ever before. Several years in an attempt to keep my open credit in check, I closed all of my credit card accounts except American Express and the Sears MasterCard through Citi Bank. I was in the contracting business for many years and ONLY used kenmore appliances, I have $50,000 + in Craftsman Tools that I have amassed over the years, and I bought tires, etc. at the automotive center. In the spring of 2008, Sears sent me a new credit card but the expiration date was 30 days after I received the card. I inquired about it and they said that my debt to credit ratio was too high and they were closing my account. They were taking into account my home mortgage and a small loan that I had secured with a CD. The truth is that I OWN approximately 1.2 million in real property and other assets and my TOTAL outstanding debt is approximately $115,000. I make nearly $100,000 per year but that one card cancellation, and by the way, t he credit limit was $500, started a snowball effect which caused my credit score to settle at around 550. (You lose 50n points if YOU close an account, you lose more if it is involuntary) OK, here is what Sears has gained by not allowing me a $500 credit limit: (Oh and by the way, I was NOT past due, I was not late and my account was in good standing) I will NEVER do business with Sears again. That includes companies tah they own. I will never purchase another Craftsman tool. If I get one as a gift, I will return it and buy another brand. I have asked every one that I meet to please refrain from buying Sears products. I offer to locate comparable products at lower prices if they will allow me to do it. Now, I realize that Sears is a large company (and maybe that is the problem) and I know that if I cost them $100,000 or so in sales over the year 2010 (That is my goal) it will not hurt them. However, if enough people begin to feel like I do AND they start to get comparable products at better prices, the word will spread and that will hurt. All because of a $500 extension of credit.
Mr. Kevin Brown, vice president and chief marketing officer at Sears, I hope you are reading this.
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7-04-2009 @ 11:22PM
KC said...
Sears schmears. I will never ever buy another product from them. Their Customer Service Sucks.
7-05-2009 @ 1:35AM
Former sailor said...
Their attitude toward customers who need service is no better! Several years ago, I called the Burlington, Vermont, Sears for service on a Kenmore stove. When the repairman called to set up the appointment, I asked if he wanted the part number - he said no, because he would have any part he might possibly need. When he arrived and looked at the stove, he said that he didn't have the part, and would have to come back the next day. And I WAS BILLED FOR TWO SERVICE CALLS, A TOTAL OF TWO HOURS, FOR A FIFTEEN- MINUTE JOB! ! ! It came out to $160.00 per hour for the job! ! ! When I called to complain, I git absolutely no sympathy and no refund. They just don't care about their customers. Lose a customer? No big deal - there'll be another one along soon. Sears? NEVER AGAIN! ! !
7-05-2009 @ 2:01AM
Margie said...
I agree 100% with you. I have had an account with Sears for 50
years, I have always paid on time and more than billed, This past December I was running low on money and my property taxes
were due. I called Sears and they said they would set me up with
3 payments with no finance charges. After they were paid, they would return me to the interest rate of 13.9%. Well! Sears sold
their financing to Citi-Bank and that's who we dill with. They called me and asked for personal information and asked if I wanted to be
"reinstated" with an interest rate of 29.9%!!!! I'm a retired widow
on a fixed income. I will pay what Iowe, but I WILL NOT PAY THAT
KIND OF INTEREST. Sears made a bad mistake going with them.
7-04-2009 @ 11:37PM
Tabby said...
Well, well, well. Sears seems to be starting to get back on track. Years ago...it was the customer first. I know they face difficult times just like anyone else, but for years I trusted Sears. I made most of my purchases from them. Everything from appliances, clothing, household items and toys. Catalog went away...that was a big mistake. I can't get out and shop in stores often, so Sears Catalog was great. Right to my door..or someone picked it up for me. Been depending on Penney's for most of my things now except appliances. They don't carry them. Bought my last washer/dryer/fridge...all at sears. Now I'm in the market for a TV since the one I had was stolen (leaving me with a very old one with rabbit ears). Yes, Sears will be the first place I'll look when I get someone to go with me. I hope there are not those out there who are looking to 'make a quick shady deal' won't take advantage of this offer. It's a step in the right direction for Sears to look at customers first once more.
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7-04-2009 @ 11:30PM
shadow said...
Talkingturtles is right. It's a joke when I've been paying on time for years and my card says "cardholder since 1984" and I asked them to lower my rate after they jack it up to 24.99 and am told since 1984 doesn't count toward anything.
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7-04-2009 @ 11:32PM
vanessa said...
IS YOUR STORY REALLY TRUE.
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7-05-2009 @ 12:07AM
Amie B said...
Mr. Ed,
You really shouldn't blame the Sears store for all of your credit issues. The Sears mastercard is issued by Citibank, who is the leading issuing bank for major U.S. retailers. When the credit card companies change their policies, the store has no choice but the adapt to their rules. Sears also has one of the best price matching policies in the business, so good luck finding a better product at a lower price.
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7-05-2009 @ 12:10AM
Jamal said...
Sears really is a joke. This is only a P.R. ploy from them. I am currently unemployed. I lost my job about three months ago.....oh.....I was laid off from Sears. I was with the company for 20 years, and all I got was a boot in the butt out the door. Honestly I am not "bitter" but the truth is the truth. So much for a company caring about employees. Don't believe the hype.....Sears doesnt care any more about its customers than it does its employees. It is sad though, I do believe that most employees of Sears( at least myself and those I worked with) do care about their jobs and customers....its unfortunate that management ( or mis-management) doesnt give a crap about the customers or employees. It is because of this mis-management at the highest level and their poor treatment of customers and employees that I really dont see Sears lasting much longer.
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7-05-2009 @ 12:21AM
Gomer said...
For all you complainers, you just might not qualify for this promotion because of your skin color.
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7-05-2009 @ 1:09AM
upurs said...
sears ain't so bad...i used to shop at their returned-goods, warehouse on ebay,but that store has gotten real greedy in the last 4 years...and that's a shame,because people are always returning things,which means a never ending supply...SEARS NEEDS TO FIND A NEW VENDOR TO RE-SALE THEIR RETURNED GOODS..!
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7-05-2009 @ 1:39AM
Former sailor said...
Their attitude toward customers who need service is no better! Several years ago, I called the Burlington, Vermont, Sears for service on a Kenmore stove. When the repairman called to set up the appointment, I asked if he wanted the part number - he said no, because he would have any part he might possibly need. When he arrived and looked at the stove, he said that he didn't have the part, and would have to come back the next day. And I WAS BILLED FOR TWO SERVICE CALLS, A TOTAL OF TWO HOURS, FOR A FIFTEEN- MINUTE JOB! ! ! It came out to $160.00 per hour for the job! ! ! When I called to complain, I git absolutely no sympathy and no refund. They just don't care about their customers. Lose a customer? No big deal - there'll be another one along soon. Sears? NEVER AGAIN! ! !
Reply
7-05-2009 @ 4:45AM
Michele said...
What Sears doesn't tell you, is that they've also tightened their credit policies so that if you don't have stellar credit you won't be getting that washer on credit to begin with.
Usually people with the best credit have the jobs that aren't laying off, coincidence.
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