Were you one of the 1 million customers Starbucks double charged?
Filed under: Credit, Food, Consumer Complaints
If you go to Starbucks a lot, and use your debit or credit card, you might want to check your bank statement to see what occurred on May 22 and May 23.At least 1 million customers were accidentally charged twice for their purchases at Starbucks.
Fortunately, and not surprisingly (given the outrage that would ensue), Starbucks has acknowledged the mistake, and the company says it's in the process of refunding the double-charged patrons.
When I heard this news, I immediately went to my bank account online, and it looks like amazingly, either my wife wasn't at Starbucks over Memorial Day weekend, or more likely, she was there but paid by cash. If we're going to argue about something, it's often about her all-too often willingness to raid the family bank account to feed her Starbucks addiction. As far as I'm concerned, the coffee company is a cult.
But I digress. If you see that there was double dipping in your bank account by Starbucks on May 22 or 23, go look at May 29. That's when your account was likely credited.
If you were charged twice but not refunded your money, then I'd suggest visiting Starbucks' customer service page on its Web site.
Reader Comments (Page 1 of 1)
6-10-2009 @ 3:37PM
MrCoffee said...
This was no mistake. Starbucks did it on purpose. I was double charge for $38. They kept the money for 6 days and then refunded. What could you do with $38,000,000.00 for 6 days? They did it over a hoiday weekend so not as many people would notice, and not be able to complain about it when they did notice. It is all a big scam, and they have lost me as a customer for ever!
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