Real estate brokers add 'fees' on top of commissions
Filed under: Home, Real Estate, Consumer Complaints
Inman News reports on a pretty disturbing trend: As home prices fall and sales volume remains weak in many markets, some real estate brokerages are resorting to charging "fees" to buyers and sellers -- on top of the usual commissions.The fees are usually in the range of a few hundred dollars, but that isn't even the point. The point is that the fees are garbage -- absolute unfiltered, unmitigated, bullcrap. What exactly is the fee for? Inman says they are sometimes referred to as "administrative fees," "technology fees," "transaction fees," "flat fees," and administrative brokerage commission (ABC) fees."
The real estate brokers and agents involved in a transaction already collect a hefty commission for bringing together buyers and sellers. Inman reports that "Some who defend the fees say real estate brokerages need to recoup rising overhead expenses and investments in technology."
That I understand, but isn't that what the commissions are for? And while real estate brokerages are spending big to try to go high-tech, aren't there are also some serious cost savings associated with the internet? Agents are spending less money on newspaper advertising and online multiple listing services allow prospective buyers to browse homes on their own and then tell the agent which ones they want to see.
The worst part is that most of the money that brokerages are spending on technology and "rising overhead" is devoted to efforts to gain market share in the saturated market for real estate services: No one except the brokerage benefits from expensive "lead generation" investments.
If brokers were implementing flat fees as part of a plan to reduce commissions, I would understand -- in fact, I think it would be good. One of the great mysteries of real estate, to me at least, is the commission structure. Selling a $1 million home does not involve 10 times as much work as selling a $100,000 property, and does it really make sense for buyer's agents to get paid more for selling their clients more expensive houses?
Using flat fees to charge buyers and sellers for services that scale well -- a more expensive property might not require more expensive technology than a less expensive one -- is good for people buying or selling expensive homes.
But as it is, brokerages are just slapping on junk fees to underwrite their own efforts to attract new clients in a field where there is minimal differentiation between brokers.




Reader Comments (Page 1 of 1)
5-28-2009 @ 8:46PM
Me said...
Actually it does take more work as the homes are higher priced. You are dealing with much pickier clientele. And you are dealing with peoples millions and millions of dollars vs. a few hundred thousand. People have NO idea how much work goes into being an agent. The commision is WELL Deserved.
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5-28-2009 @ 9:15PM
mage0213 said...
This is basically the same as what the banks are doing just another way for the corporate slime to get more moneyt for doing damn little.. I don't care if it is a 'pickier' clientelle when you sell million dollar properties.. the budget clientelle are allowed to be just as 'picky' besides using 10 percent commission on 100,000=10,000 dollars the same commissio0n on 1,000,000,000=100,000,000 tell me just WHY does it cost more to sell a big ticket item? I am not a realtor so I do not know what the standard commission is.. a higher price sale means a higher commission regardless of the cost of the property
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5-29-2009 @ 5:48AM
steve said...
good point i agree! we need more people like you to keep the can of worms exposed.
6-09-2009 @ 7:40PM
brian said...
This is big talk for someone who has propbably always had a salary and never attempted to run his own business. Your company pays you a salary, but has overhead expenses as well. Should they take part of their light bill out of your salary? Why would a realtor reduce his/her commission and charge a flat fee? Do attorneys charge flat fees based on clients all being people? No, they charge based on workload. More expensive homes require more extensive marketing, which have costs. These are costs paid by realtors whether they sell your home or not. All you cowards should attemp to see what you are really worth and work a job based solely on perfomance like commission or start your own company and see if you can make it. Journalism majors like yourself are no better than people who work for these smut magazines, They are all big talk behind a computer, but have jack s*it life or work experience.
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