Everything you need to know about gift cards scams in 2008
Filed under: Ripoffs and Scams, Shopping
With the gift giving season in full swing it's no doubt that many consumers will turn to gift cards for hard to buy for friends or as last minute gifts. While there are many caveats regarding gift cards, including inactivity fees and the ease with which they are lost, sometimes they are the best gift for the situation. But you need to know how to avoid common gift card scams and issues.One of the most prevalent types of gift card scams involves the activation process. An unscrupulous employee can swipe a card first and then swipe the gift card you are "purchasing". By swiping their card first, they end up with an excellent stocking stuffer while you're left with a hunk of plastic. This scam can be done by sleight of hand but many times the clerk will disguise the extra swipe as a step in the activation process.
To avoid being taken by a gift card activation scam make sure the number on your activation receipt matches the gift card the cashier hands you. You can also check the balance at another register or call the card balance hotline before you leave the store.Another gift card scam that is more common during the holidays is often referred to as a card not present scam or CNP for short. In this particular scam, thieves will copy down gift card information including the pin. After they've collected the information, thieves leave the cards on the shelf and wait. After a few days they begin checking card balances online to see if any of their cards have been activated. If they find that one has, they quickly spend the balance at the store's website.
The final warning isn't about a scam but rather the potential for gift cards to get lost. Even those of us who take care to keep gift cards safe will lose an occasional gift card amongst all the wrapping paper. It still burns me that I lost a $20 gift card to Best Buy two Christmases ago and I can't count the number of times someone has had to dig through a trash bag of wrapping paper after Christmas at my Grandparents' house!
The easiest way to avoid these gift card scams and decrease the likelihood of the recipient losing the card is to purchase the gift card online. By purchasing your gift card directly from the store's website you remove the chance of having it ripped off and often times can have the card shipped to the recipient for free. Many stores like Amazon.com and Gamefly.com will email the gift card to your recipient, making it quite difficult to lose the card.
Although buying online is the best bet, purchasing a gift card in the store doesn't have to be a harrowing experience. Best Buy, for example, takes many measures to prevent gift card fraud. Their gift cards come in packaging that covers both the full card number and the scratch off PIN. This makes it easy for clerks to spot gift cards that may have been tampered with. To top it all off, if you can provide proof of purchase Best Buy will replace the remaining value of any lost, stolen or damaged cards.
With a little research there's no reason a gift card can't be the smartest gift you buy this year. Just make sure you purchase from a store that is financially sound and has good gift card policies like those at Best Buy. Before you investigate the store don't forget to make sure the gift recipient actually shops at the store on a regular basis.
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Reader Comments (Page 1 of 1)
12-05-2008 @ 1:44PM
mickey said...
one thing that has to be watched out for is stores going out of business if a store is going out of business although your giftcard has been paid for they have the right to say that they no longer accept them b/c of going out of business this is how alot of places make a quick buck (or couple hundred) before they close
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12-05-2008 @ 3:10PM
Matt said...
Good point. But a bankruptcy court has to decide whether or not they are allowed to honor outstanding gift cards. Your gift card isn't an automatic loss unless the court says they can't/don't have to honor them. I've heard Circuit City is petitioning the court to allow them to honor gift cards because they're a big part of their holiday sales.
I just read an article that says that 65% of people surveyed this year perfer cash to either a gift card OR actual present. Strange times...
12-05-2008 @ 2:41PM
Vicky said...
Thanks for these tips. I try to buy everything online these days but never thought about gift cards.
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12-06-2008 @ 12:52PM
Jeff said...
What about gift cards for restaurants? Are they safe? Everyone likes to eat! I'm referring to establishments like Bob Evans, Red Lobster, etc.
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12-06-2008 @ 1:45PM
Josh Smith said...
Jeff,
I've had good experiences giving and receiving certificates for these big chains.
Just watch out for establishments that may be in financial trouble.
I think Red Lobster and Bob Evans would be safe bets this holiday season.
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12-06-2008 @ 3:28PM
Bea said...
If you want to avoid concerns and problems and still want to give a gift card, consider giving a bank-issued debit "gift" card. Gift cards are really just debit cards linked to a specific place, where a bank debit/gift card can be used anywhere,don't expire or decrease in value, and saves you from stuffing your wallet with a bunch of cards you may lose, don't really care to use, or forget you have. These can be purchased at your local bank branch or through its website. Recipients will be thrilled to know they can go anywhere to get what they really want.
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12-06-2008 @ 11:54PM
shay said...
Gift cards are great if you are going to personally hand them to the person. However, beware if you are mailing them. I purchased a Pizza Hut gift card from Bi-Lo to send to my son who is at college for his birthday. It has now been four months and he still hasn't received it and his school is just two hours away. I contacted Bi-Lo and told them that I had my receipt was there anyway to see if anyone had used the card. They said that I would need the number that was on the back of the card. I don't think many of us rub off the strip on the back and copy down the number before we give a card as a gift I told the manager. I asked for the number of the company that distributed the card, called, and could not for the life of me get an actually person. I just hope that whoever took the card needed the pizza more than my son. Now, I just send him care boxes.
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12-07-2008 @ 9:00AM
Allison said...
Good Point Mickey,
People also have to worry about Holiday Gifts to Employees... They May Be Followed by Tax Man this year
http://www.curiousread.com/2008/11/holiday-gifts-to-employees-may-be.html
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12-08-2008 @ 1:26PM
Elizabeth McCombs said...
Mall Gift Cards are a great solution to the impeding concern of store closings. Mall Gift Cards usually have a minimal processing fee but are good at a variety of stores. For example: Findlay Village Mall Gift Cards have a $1 processing fee but are good at over 50 participating retailers located inside the mall.
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12-18-2008 @ 7:42PM
Cheapiness.com said...
So many people give gift cards during this time of year, it's important to be aware of these scams! Thanks for the good overview of the most common scams.
I blogged about your post here: http://www.cheapiness.com/2008/12/18/the-gift-card-scams-you-must-know-about/
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