Reunion.com spamming your address book without your permission
Filed under: Ripoffs and Scams, Consumer Complaints
I recently received a message from Reunion.com that looked like it was from a former employee who was searching for me on the site. Weird. Why would she look for me on a site targeted toward high school classmates? We grew up a country apart from each other.Then I heard about the mess on a message board I frequent, and now the LA Times is writing about it... Reunion.com has found a sneaky way to email everyone in your address book without your permission.
The game goes like this: You get a message saying Bob Jones was looking for you at Reunion.com and you're supposed to visit the site to see who else has been searching for you. Once you get to the site, you're prompted to sign up for a free account. After you sign up, you receive a message like this: "We'll find your friends and family who are already members and also automatically invite any nonmembers to join (it's free!)."
The message itself isn't all that unusual. But what Reunion.com does next is unusual. Instead of accessing your address book from your Yahoo, Gmail, or other internet based account and then showing you a list and letting you choose who to contact or invite.... Reunion.com accesses your address book and immediately sends everyone an email without any warning or approval from you.
How embarrassing, especially if you've got professional contacts in your address book! And this is even worse than your typical viral email. Suppose someone decides to go to Reunion.com based upon your email, signs up for their own account, and also gets conned into letting Reunion.com access their address book? The cycle starts all over again.
It's sad when social networking sites get so desperate for members that they have to resort to these tactics to try to lure people in. This is dishonest and it is potentially damaging to consumers. A woman highlighted in the LA Times story said she was getting a bunch of emails from the 250 people in her address book who got spammed. What if those were important business contacts who decided to not do business with her anymore? I realize that would be an extreme reaction, but it could happen.
So heed this warning: If you get an email from Reunion.com, don't play into their little game and go to their site. Let's send them a message by not signing up for free accounts or by even visiting the site.
Tracy L. Coenen, CPA, MBA, CFE performs fraud examinations and financial investigations for her company Sequence Inc. Forensic Accounting, and is the author of Essentials of Corporate Fraud.
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Reader Comments (Page 1 of 1)
4-28-2008 @ 3:36PM
Susan said...
This happened to me today, except I had done an internet search to see when my upcoming high school reunion would be. Reunion.com came up near the top and even mentioned in the description about my high school reunion. I though I was going to get details. What I got instead what everyone in my address book contacted with a letter that said I had been looking for them and I wanted to "reconnect" with them. This included my physician, boss, my minister as well as my ex-husband and a few ex-boyfriends. I contacted them and was treated as if I were at fault for going to the website. Is there anyway this can be stopped? I am horrified at the thought of all of my contacts opening up that email and thinking I had been looking for them!
Reply
4-29-2008 @ 11:10AM
hans said...
Susan,
The same thing happend to me yesterday. It was horrible. I cannot beleive this is being done without
serious penalties to the website. I would love to sue them in a class action lawsuit for this.
Hans
6-17-2008 @ 7:48AM
Ruth said...
Hi Susan,
I had the same thing happen to me and also charging my checking account for another three months . I never renewed I made them return my money
back to my account. Their thieves.
Ruth
7-09-2008 @ 5:57PM
Kim said...
This just happened to me last night! OMG I am so embarrassed! There were contacts on my list that were my husbands friends and associates. There should be a class action suit for this invasion of privacy!
5-14-2008 @ 11:44PM
Jane said...
People who've received spam from reunion.com should forward the email to the FTC at spam@uce.gov
http://www.ftc.gov/opa/2004/07/newspamemail.shtm
Reply
5-15-2008 @ 2:00PM
Midori said...
Isn't there anyway to stop reunion.com doing what they are doing? Yes, it sent the invitation to EVERYONE in my address book....hundreds of them, including people I no longer wish to contact someone I met a long time ago who was stalking me...now I got a reply back from him that he is happy to hear from me!).
Reply
7-04-2008 @ 9:07AM
Tom J said...
I just put in a search for my name and
reunion.com has me up there with my
name and email address! Well, boo
for them, I changed my email address.
So much for their privacy policy. There
is a web site where you can file a
consumer complaint against them. I
don't do any of these high school sites
now.
Reply
8-07-2008 @ 9:41AM
MaryAnn said...
Oh, I just got bit by their spam, but after I opted out, immediately I had a I.E. window pop up about an Anti Virus software and how I needed to scan my system, etc.
Reply
8-19-2008 @ 1:08PM
Lori said...
Hi there. Thanks for communicating this to the general public. My address book was snarfed this am without my permission and 300 emails were sent to contacts because I was unaware of this practice of not utilizing opt in/out protocols.
Please let your readers know they can file a complaint against www.reunion.com by accessing the Federal Trade Commission website and "filing a complaint. They can also file a complaint via the Southland BBB in California.
For more information on the practice reunion.com is using, check out their wiki. http://en.wikipedia.org/wiki/Reunion.com
By all means, this company doesn't seem to be taking privacy seriously and needs to be forced to the same regulations the rest of the world is espoused to.
Reply