Mortgage customers don't know what they're doing
Filed under: Debt, Real Estate
Back in October, The Federal Reserve released a startling -- and widely ignored -- study showing that a large chunk of recent home buyers know almost nothing about their mortgages. Here are some findings from the Fed's survey:
This is the equivalent of assessing a second grader's competence in math by handing him a sheet of math problems with answers and asking him to sign that he understands. If he signs, he gets an A+!
One possible solution: to get a mortgage, borrowers should be handed a "quiz" with questions like "What is the APR on the loan?" and "Describe any pre-payment penalties." Then the borrower would have to rifle through documents -- and ask the lawyer -- to find the answers to those questions. If we did that, every home buyer would understand her mortgage.
- 25% could not identify the APR on their mortgages.
- 25% didn't know how much they spent on settlement charges.
- 50% didn't even know much the loan was for.
- Two-thirds were unaware of any prepayment penalties.
- 75% did not recognize that the loans included charges for optional credit insurance.
This is the equivalent of assessing a second grader's competence in math by handing him a sheet of math problems with answers and asking him to sign that he understands. If he signs, he gets an A+!
One possible solution: to get a mortgage, borrowers should be handed a "quiz" with questions like "What is the APR on the loan?" and "Describe any pre-payment penalties." Then the borrower would have to rifle through documents -- and ask the lawyer -- to find the answers to those questions. If we did that, every home buyer would understand her mortgage.










Reader Comments (Page 1 of 1)
5-03-2008 @ 7:00PM
Tracy Coenen said...
But Zac... isn't the self-esteem of the buyer more important than the facts? After all, we are part of the feel-good generation, aren't we? Stop making homeowners feel stupid! LOL
Reply
5-03-2008 @ 10:37PM
Erwos said...
Yes, let's toss quizzes at the end of every contract we sign. How would you even begin to codify that into a law or regulation?
Honestly, it's the dumbest thing I've ever heard of. At some point, people need to be responsible for their own actions.
Reply
5-04-2008 @ 12:03PM
priscilla bellucci said...
zax, i liked your article very important information!! my husband refiance our home thinking it would lower our monthly payment we had 30 year and it changed to 3year adjustable it did not lower but, it is so much more i can't afford to make the payments please keep doing what your doing maybe someone will read your article before doing what we did
Reply
5-04-2008 @ 7:45PM
al coholic said...
Yes, nice post "Zax." Poor reading comprehension is not restricted to mortgage documents. LOL
Reply